Elsevier, The Covid-19 Response in New York City: Crisis Management in the Epicenter of the Epicenter, 2024, Pages 235-245
When news of the unprecedented surge at NYC Health+Hospitals hit the media, donations from all over the world poured into the facilities and health system. It was a heartwarming and heartbreaking response, and overwhelming all at the same time. How the system was able to handle the massive influx of well-intended goods from around the globe that were suddenly on the hospital's doorstep.